Cancellations, Refunds & Exchanges

1. Airline / Supplier Rules Apply

Most flight tickets and travel products are subject to the specific fare rules and cancellation policies of the operating airline or supplier. Many promotional or economy fares are strictly non-refundable or carry change/cancellation fees set directly by the airline.

2. How to Request a Change or Cancellation

To initiate a change or cancellation, please contact our support team at with your booking reference number. We will process your request strictly according to the applicable airline or supplier guidelines.

3. Service Fees

Please note that our agency service or booking fees are non-refundable under any circumstances. Any airline-imposed change or cancellation penalties are separate, determined by the airline, and passed directly to the customer.

4. Refund Processing Time

Once approved by the carrier, refunds are processed back to your original payment method. Generally, it takes between 7 to 14 business days after the airline or travel supplier releases the funds back to our corporate account.

5. No-Show Policy

Failing to check in or board your scheduled flight ("No-Show") will automatically invalidate your ticket. No-show bookings are generally non-refundable and non-reusable per strict airline rules.

6. Contact Us

Green Dot Travels LLC

Corporate Address:

Email: